Refund Policy

We want every family to feel absolute peace of mind when joining Aeterna Legacy.

1. 30-Day Money-Back Guarantee

If you are unsatisfied with your Legacy Vault or AI Biography tools within the first 30 days of membership, contact support for a full, unconditional refund.

2. Founder Membership Assurance

Due to the strict 100-family cap on Founder tiers, refunded Founder seats are immediately released back to families on our priority waitlist.